How do I register for an online course?

The registration process is the same for online courses as it is for all SWIC courses. Current students may register in person, by telephone or online. New students may register in person or by telephone. For more information contact:

Belleville: 618-235-2700, ext. 5455
or toll free in Illinois at 1-800-222-5131, ext. 5455
Sam Wolf Granite City: 618-931-0600, ext. 6615
Red Bud: 618-282-6682, ext. 8114

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How do I obtain textbooks and other course materials?

If a textbook is required for your course visit your bookstore or for additional information visit the bookstore website at www.swic.edu/servies/bookstore.jsp.

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When can I access my online course?

An informational packet containing material from the instructor will be mailed to all on-line students approximately one week before classes begin. The class access date will be included.

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What skills do I need to succeed in an online course?

Students should have basic computer skills and should be comfortable using a browser and word processing software. They should also be highly motivated and able to work independently.

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How will I be contacted with information about course procedures?

An information packet containing instructor information, course login instructions, an orientation schedule, and Library information will be mailed to students approximately one week before classes begin.

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Will I receive credit toward a degree for online courses?

Yes, all online courses are credit courses.

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Do I need special hardware and software?

A computer with a Pentium IV processor or newer is desirable with at least 512 MB RAM. One GB or higher RAM may be required for some classes. The Windows Vista or Windows XP operating system is preferred for use with WebCT/Blackboard. Some classes may require a CD-ROM drive, CD-RW drive, DVD drive or Flash Drive along with a sound card and speakers.

Internet access (On-campus labs are available) is required for all online and Web-enhanced courses. The latest version of either the Internet Explorer or FireFox browser is recommended. A 56K modem is a minimum. DSL or cable is desirable.

Requirements may vary by course.

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If I am enrolled in an online course, will library services and resources be available to me?

Yes. Access to Periodical and Newspaper Databases is provided through the SWIC Library homepage. Once you have enrolled as an online student, you will receive username and password information for the Library Electronic Databases through the mail.

Books may be checked out using your SWIC Library Card at the Belleville Campus Library, Sam Wolf Granite City Campus Library, and Red Bud Campus Library.

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What if I experience technical problems?

If you are experiencing technical problems with your Internet connection (such as connecting, sending and receiving e-mail, or browsing the Web), please contact your Internet Service Provider (ISP).

If you have problems accessing the course Web site or WebCT, please contact your instructor or Dr. Norma Irwin by phone at 1-800-222-5131, ext.5581 or go to the Online Instruction Help Line.

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Who do I contact if I have a general question regarding Online Instruction?

If you have a general question regarding Online Instruction, please contact Dawna Fennewald by phone at 618-235-2700, ext. 5133 or 1-800-222-5131, ext. 5133 or e-mail at Dawna.Fennewald@swic.edu.

If you have problems accessing the course Web site or WebCT, please contact your instructor or faculty techonlolgy staff.

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