Esker on Demand is a cloud-based faxing solution for SWIC fax lines.

Login to Esker

1. Go to Esker on Demand.
2. Identifier (username) – your full SWIC email
3. Password – see your welcome email.

Passwords do not sync from your InfoShare password.

If you need to reset your password, see the Reset Your Esker Password section below.

Send a Single Fax

1. Login to Esker on Demand.
2. Click on the Send a fax link, on the Single send tile.
3. At minimum:
   1. Enter the recipient fax number:
      • Do not enter a 9 to dial out.
      • Adding a 1 before the area code is optional, if faxing to the US or Canada.
   2. Upload a document.
   3. Confirm the Job Options and Notifications.
4. Click Send.
5. You will receive a notification if your fax was successful, or not.

Send Multiple Faxes

1. Login to Esker on Demand.
2. Click on the Send faxes link, on the Multiple send tile.
3. At minimum:
   1. Enter the recipient fax numbers (you can copy/paste a list).
      • Do not enter a 9 to dial out.
      • Adding a 1 before the area code is optional, if faxing to the US or Canada.
   2. Upload a document.
   3. Confirm the Job Options and Notifications.
4. Click Send.
5. You will receive a notification if you fax was successful, or not.

Fax from Outlook

1. Open a blank email in Outlook.
   1. You can also forward an email with an attachment.
2. For the recipient fax, enter the number, followed by @EskerOnDemand.com.
   • Do not enter a 9 to dial out.
   • Adding a 1 before the area code is optional, if faxing to the US or Canada.
3. Add a subject.
4. Anything you write in the body of the email will be page one of the fax.
5. Any attachments will follow.

Faxing from Outlook Tips

Separate multiple fax numbers by a semicolon, just like emailing multiple people.

Create fax-specific contacts for fax recipients you contact regularly; just make sure the email field of your fax-specific contact is formatted as FaxNumber@EskerOnDemand.com:

Create a Contact Group to save multiple fax-specific contacts; this is helpful if you need to fax multiple people the same item:

Reset your Esker Password

1. Go to Esker on Demand.
2. Click on the Forgot your password? link and follow the directions.

More Help

Need an Esker account, or have more questions?

Contact SWIC Technology Assistance at x7942 (618-222-7942) or Tech.Assistance@swic.edu.